- Model VSM700WH
- Metal housing with painted finish
- 9 1/2" W (including bowl) x 16 1/2" L x 15" H; Cord 65" L
- Includes 7 Qt. brushed stainless steel mixing bowl with handle, stainless steel dough hook, "V" (flat) beater, wire whisk, and plastic spatula
- 12 Speeds plus Stirring and Max
It Doesn't Last - Dr. Norma J. Starr - McLean VA USA
I bought the Viking 1000 watt 7 quart mixer about one and one-half years ago. I had used several Kitchenaid mixers over the past 29 years of marriage, but given that I do lots of bread baking I needed a heavier duty mixer. At first I was extremely happy with the Viking. However, today it died. I was doing an 11 cup bread dough recipe as I do every week. I did everything I usually do, but midway through the kneading it died. I called Viking and got no help. I will never buy another Viking product again. After spending 0 I expect a product to last longer. I don't know what mixer I will purchase in the future. I may have to resort to the Hobart, because no other mixer holds up.
Making Bread - Forget about it !!! - John C. Brown MD - Miami, Florida USA
The machine died after 3 months. I am just starting to bake and was enjoying it until I taxed the Viking with bread making - not multiple loaves but just one at a time. It died very silently - no smoke or ozone/burnt motor odor - just quietly died while making cream icing with cream cheese and cream. I hit the reverse and it just started to make a gurgling noise and then was no more.
I called the company - not really the company but a repair facility in Detroit and was told the best they could do was to mail me a FedEx slip and I was responsible for boxing the unit and they would repair it.
When I suggested that they send me a box or another motor unit (I would send the current unit back) I was informed that this was not company policy. When I attempted to call Viking and when I asked to speak to corporate customer service I was directed back to the repair facility in Detroit - this happened over and over.
I mentioned that I bought the unit retail on the website they still insisted that they couldn't help me.
Cooks illustrated rated the Kitchen Aid Professional 600 as their number one choice - the Viking did not even make it into the first three best choices - I strongly agree. The Viking is more expensive and the service is lacking. And more importantly the maching is inferior.
I am considering the Hobart or the Kitchen Aid and I will keep the Viking as backup. When you buy a mixer get it from a department store that offers guarantees that include replacement units. I am going to the Sears website now.
Big Disappointment! - R. Crowley -
I received the Viking for Christmas and am a very experienced baker. I did thorough research on mixers and basically wanted a more heavy-duty mixer to do multiple cookie batches. I have to say from the first time I used it, it had the 'motor smell', skipped across the counter, and makes alot of noise from parts banging back and forth. These problems occur no matter what how large or small the recipes are. Yikes what an expensive mistake!!! I can't caution people enough -- do not buy this mixer!! I've had Kitchen Aids for years and NEVER had problems like this -- the Viking is an INFERIOR product and I wish I never bought it!
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