After searching in internet, reading numerous reviews, and checking with Consumer Reports and BBB, I changed my mind getting KitchenAid and switched to Hamilton Beach Stand Mixer. I have it now, I purchased it in a store. It has great features for 4.5 qt: 400 watt, 12 speeds, all metal made, and 3 year warranty!!! comparing 1 year in KitchenAid with 10 speeds and 250 watt for 4.5 qt.
I am very pleased with Hamilton's QUIET performance even at the higher speed. It's in fact quieter than my hand mixer and has a friendly sound. I didn't scrape any single time when making the 3.5 c dough.
It's slightly bigger than KitchenAid, about 1 inch higher, but it's somehow lighter and easy to move on counter. Easy to use, the head tilts back by pressing back button smoothly. The bowl sits reliably.
I am endlessly happy that I got Hamilton instead of KitchenAid.
This is the best stand mixer so far!!! Even if it more expensive than KitchenAid, I would still get Hamilton Beach.
Surprisingly Happy - JR - NY
I bought this mixer as the floor model from Sam's Club, at a great price. It was missing the pouring shield, and the instruction book. I've been very pleased with it's performance, and don't feel at all like I sold out my dream of a Kitchenaid 5 plus 5. I'm most impressed with their customer service. I called and told them about the missing items, and they told me where to get the intruction manual online, and immediately shipped me the splatter guard (which I already had) and pouring shield, no questions asked. I've never had Kitchenaid service like that. I'm very impressed.
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